Customer Care Specialists /
Pleae allow 1-2 business days for our HyperCare team to respond to your support related inquiry.
What is HyperCare?
At Hyperice, we strive to deliver an elevated customer experience and find solutions for everyone. Our HyperCare Team will offer expert guidance to enhance your well-being and allow you to move better.
Customer Care Pillars
Empathize & Uplift Spread Positive Energy Listen Actively & Find Solutions Empower & Inspire Through Education Cultivate Meaningful & Long-Lasting Relationships
“I am very satisfied so far. I must commend the customer service that you have here at Hyperice. It is a pleasure doing business with you Hyperice and I will continue to help promote the great massaging devices that you continue to make. Keep the good work going, Hyperice machines are the very best and the customer service is a cut above the rest!”
“The Hypercare team did an amazing job. They were alert, responsive and thorough with their answers. Excellent communication skills with sincere care for client/ customer needs. Therefore, I had a great experience. I rate the support I received as GREAT! And completely satisfied.”
“First class. A support team to be proud of.”
“I am blown away by how fast I received a response and hope helpful it was. I am thankful for how understanding you were. I will continue to be a happy customer of this company.”
“The customer service team went above and beyond and exceeded any and all expectations I had. Hyperice by far has been a pleasure to interact with and I am more than satisfied with the products I have purchased. I am sure to recommend them to any and all people I see fit.”
"Wow...Great service. Very impressive. You made me (the customer) feel important, heard and did not give me the run-around or make things difficult. That is rare this day and age. Your company is doing things right! Thank you for such a pleasant experience.”
“Hyper ice is a fabulous company with Amazing customer service.”
“What quick customer service! Felt like I was talking to a friend! You guys rock!”
“Very easy, quick, and polite customer service. Home run. This should be the norm for customer service everywhere”
“Received much better support than I could have expected or asked for and I'm as satisfied with this experience as I am with your remarkable product”
“Your customer support is goals! The response and resolution was quick and painless. Other companies should take note..”
“The Hypervolt is a great product. Not only is the product excellent the customer care that has followed is nothing short than amazing. Can't say enough about the customer care. It goes a long way when they stand behind the product with excellent customer care.”
“best customer service experience I can remember having in a long time!”
“I just wanted to say thanks because you guys are what a company should look like reliable, great quality, great products, amazing customer service.”
“Amazing! And companies customer service is mind-blowing. Other companies could learn a thing or two from you folks!”